At Sorva, we take your privacy seriously. This Privacy Policy outlines the types of personal information that we collect and how we use it.
This Privacy Policy ("Policy") applies to Sorva, and Sorva ("Company"), and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include https://www.sorva.ai. The Company's application is a marketing application. By using the Company application, you consent to the data practices described in this statement.
Collection of Your Personal Information
In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as:
First and last name
Mailing address
Email address
Phone number
Employer
Job title
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include:
Registering for an account
Entering a sweepstakes or contest sponsored by us or one of our partners
Signing up for special offers from selected third parties
Sending us an email message
Submitting your credit card or other payment information when ordering and purchasing products or services
We will use your information for purposes such as communicating with you regarding services and/or products you have requested from us. Additionally, we may gather additional personal or non-personal information in the future.
Use of Your Personal Information
The Company collects and uses your personal information for the following purposes:
To operate and deliver the services you have requested
To provide you with information, products, or services that you request from us
To provide you with notices about your account
To carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing
To notify you about changes to our Sorva platform or any products or services we offer or provide through it
In any other way we may describe when you provide the information
For any other purpose with your consent
The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.
Sharing Information with Third Parties
The Company does not sell, rent, or lease its customer lists to third parties.
However, the Company may share data with trusted partners to perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. These trusted partners are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.
The Company may disclose your personal information without notice if required by law or in the good faith belief that such action is necessary to:
Conform to legal requirements or comply with legal process served on the Company
Protect and defend the rights or property of the Company
Act under exigent circumstances to protect the personal safety of users of the Company or the public
Right to Deletion
Subject to certain exceptions, upon receipt of a verifiable request from you, we will:
Delete your personal information from our records
Direct any service providers to delete your personal information from their records
However, please note we may be unable to comply with deletion requests if necessary to:
Complete transactions for which the information was collected or fulfill a warranty or recall
Detect and protect against fraudulent or illegal activity
Debug products to identify and fix errors
Comply with legal obligations
Engage in research in the public interest following applicable ethics standards
Exercise free speech or ensure another consumer’s right to exercise free speech
Enable internal uses aligned with your expectations based on your relationship with us
Children Under Thirteen
The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this application.
Disconnecting Your Company Account from Third-Party Websites
You may connect your Company's account to third-party accounts. By doing so, you consent to the release of information about you to others, subject to your privacy settings on those third-party sites. If you do not want your information shared in this manner, do not use this feature. You may disconnect your account from a third-party account at any time.
Email Communications
From time to time, the Company may contact you via email to provide announcements, promotional offers, confirmations, surveys, or other general communication. To improve our services, we may receive notifications when you open an email or click on a link therein.
If you would like to stop receiving marketing or promotional communications from the Company, you may opt out by replying “STOP” or clicking the unsubscribe button.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Changes to This Statement
The Company reserves the right to change this Policy from time to time. When changes are significant, we will inform you by email, by placing a prominent notice on our website, or by updating the privacy information. Your continued use of the application after modifications will constitute your acknowledgment and agreement to abide by the modified Policy.
Contact Information
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact us at:
Sorva
8911 North Capital of Texas Highway, Suite 4200
Austin, Texas 78759
Email Address: info@sorva.ai
Phone Number: 210-549-8268
Effective as of January 08, 2025